How to Report Anti-Social Behaviour in Newcastle upon Tyne
- SIASS OPERATORS

- 5 days ago
- 4 min read
Anti-social behaviour (ASB) can have a serious impact on individuals, families and communities. It may include threatening behaviour, harassment, nuisance neighbours, persistent noise, drug-related activity, vandalism, graffiti, fly-tipping, abandoned vehicles, street drinking, hate-related incidents or behaviour that causes alarm, harassment or distress.

If you are experiencing anti-social behaviour in Newcastle upon Tyne, it is important to report it to the right agency and to keep a clear record of what has happened.
If There Is an Immediate Risk
If someone is in immediate danger, a crime is happening now, or you need urgent police assistance, call:
999
For non-emergency police matters, call:
101
You can also report anti-social behaviour online through Northumbria Police.
Newcastle City Council
Newcastle City Council can deal with a range of anti-social behaviour and environmental issues, including:
Noise nuisance
Fly-tipping
Littering
Graffiti
Environmental crime
Abandoned vehicles
Public nuisance
Anti-social behaviour affecting residents and public spaces
You can contact Newcastle City Council by calling:
0191 278 7878
Reports can also be made online through the council’s website.
Council Housing Tenants
If the anti-social behaviour involves a Newcastle City Council tenant, reports should be made to the council’s Safe Living Team.
Safe Living TeamPhone: 0191 278 7878Email: safeliving@newcastle.gov.uk
The Safe Living Team investigates anti-social behaviour affecting council housing residents and can work with other agencies where appropriate.
Housing Associations and Social Landlords
If the person causing the problem is a housing association or registered social landlord tenant, you should report the issue directly to their landlord.
This may include organisations such as:
Your housing association
Registered social landlord
Supported housing provider
Managing agent
Social landlords have powers to investigate tenancy breaches and take action where anti-social behaviour is linked to their tenant or property.
Private Tenants and Homeowners
If you rent privately or own your home, you can still report anti-social behaviour to:
Newcastle City Council
Northumbria Police
Your landlord or managing agent, where relevant
If the issue involves noise, nuisance, waste, fly-tipping or environmental problems, Newcastle City Council is usually an appropriate reporting route.
Northumbria Police
Northumbria Police should be contacted where anti-social behaviour involves:
Threats
Harassment
Violence
Criminal damage
Drug-related activity
Dangerous behaviour
Hate crime
Criminal offences
Ongoing disorder
Call 101 for non-emergencies or 999 in an emergency.
Safe Newcastle
Safe Newcastle is the community safety partnership for Newcastle. It brings together agencies including the council, police and other partners to address crime, disorder and anti-social behaviour across the city.
Safe Newcastle supports coordinated action on local problem areas and neighbourhood concerns.
Hate Crime and Hate Incidents
If anti-social behaviour is motivated by hostility or prejudice based on disability, race, religion, sexual orientation, transgender identity or another protected characteristic, it may be a hate crime or hate incident.
You can report hate crime to:
Northumbria Police
Stop Hate UK
Newcastle City Council
Local hate crime reporting centres
Stop Hate UK provides independent and confidential hate crime reporting services in Newcastle.
Crimestoppers
If you want to provide information anonymously about serious, criminal or harmful anti-social behaviour, you can contact Crimestoppers.
Crimestoppers is not an emergency service and is not suitable if you are a victim needing direct help, but it can be useful where someone wants to pass on information anonymously.
Phone: 0800 555 111
Anti-Social Behaviour on the Tyne and Wear Metro
If you experience low-level anti-social behaviour while travelling on the Tyne and Wear Metro, Nexus operates a discreet “Report It” service.
This can be used to report nuisance behaviour or concerns while travelling, without directly confronting those involved.
In an emergency or where a crime is taking place, contact the police.
ASB Case Review
If you have reported anti-social behaviour several times and do not feel the response has been effective, you may be able to request an ASB Case Review.
In Northumberland, Tyne and Wear, the ASB Case Review process is coordinated by the Office of the Police and Crime Commissioner.
The usual threshold is at least three qualifying complaints about anti-social behaviour within the previous six months.
The ASB Case Review does not replace reporting incidents when they happen. It is a review process for cases where repeated reports have already been made.
What Evidence Should You Keep?
Good evidence can make a significant difference. Keep a clear record of:
Dates and times
What happened
Where it happened
Who was involved, if known
How it affected you or others
Police or council reference numbers
Photos or videos, where safe and lawful
Noise recordings, where appropriate
Witness details
Copies of emails, letters or messages
Do not put yourself at risk to gather evidence. Avoid confrontation and do not trespass, harass, secretly record private conversations, or use surveillance methods that may be unlawful.
How SIASS Can Help
This may include helping clients to:
Understand what evidence may be useful
Keep structured incident records
Document patterns of behaviour
Prepare evidence packs for landlords, councils, police or legal representatives
Ensure evidence is gathered lawfully, proportionately and appropriately
SIASS does not replace the police, council or housing provider. However, professional evidence gathering can support reports and help agencies better understand the nature, frequency and impact of the behaviour.
Final Advice
Report anti-social behaviour as early as possible and keep a record of every incident.
Use the most appropriate reporting route:
Emergency: 999
Police non-emergency: 101
Council/environmental ASB: Newcastle City Council
Council tenant ASB: Safe Living Team
Housing association tenant ASB: the relevant housing provider
Hate crime: Police or Stop Hate UK
Anonymous criminal information: Crimestoppers
Metro-related ASB: Nexus Report It service
Repeated unresolved reports: ASB Case Review
Clear reporting, good records and lawful evidence gathering can help agencies take more effective action.



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