Professional Covert Surveillance in HR Investigations

The Importance of Professional Covert Surveillance in HR Investigations

When handling sensitive workplace issues, Human Resources (HR) departments must ensure that decisions are fair, informed, and legally defensible. Often, this means obtaining additional information before proceeding with a serious course of action such as disciplinary action or dismissal. In many instances, covert surveillance can be a vital tool to support HR investigations – but only when carried out by trained, professional investigators.

At SIASS, we provide expert covert surveillance services tailored to support HR professionals in complex cases. Whether it’s suspicion surrounding an employee’s sickness absence, workplace theft, breaches of health and safety regulations, or internal fraud, our operatives gather factual evidence in a manner that is lawful, ethical, and ultimately admissible in employment tribunals or other legal proceedings.

When Is Covert Surveillance Necessary?

HR teams may be faced with difficult situations where something doesn’t quite add up. For example:

• An employee on long-term sick leave is suspected of exaggerating or fabricating their condition.

• Items or resources are repeatedly going missing, suggesting possible theft.

• There are allegations of unsafe practices being carried out behind the scenes, despite warnings and training.

These are just some of the many scenarios where covert surveillance may be appropriate to verify claims and uncover the truth. Without credible evidence, taking action can be risky — and potentially lead to claims of unfair treatment or constructive dismissal.

Why Use Professional Investigators?

The key to a successful investigation is the quality of the evidence gathered. Poorly executed surveillance can not only undermine a case but may also place an organisation in breach of data protection or privacy laws. That’s why it’s crucial to use professionally trained investigators who understand the legal, procedural, and ethical framework in which HR operates.

At SIASS, our experienced surveillance operatives:

• Apply appropriate and proportionate covert techniques tailored to each investigation.

• Rigorously adhere to privacy laws, including GDPR, and all relevant employment legislation.

• Deliver detailed and timely reports that withstand scrutiny at employment tribunals.

• Evaluate and present evidence in line with both civil and criminal evidentiary standards.

All our findings are provided in a structured and cost-effective manner, with full transparency throughout the process.

Types of HR Investigations We Support

SIASS is regularly engaged in a wide range of workplace investigations, including:

• Disciplinary matters

• Grievances and whistleblowing

• Harassment, bullying, and victimisation cases

• Health and safety compliance

• Workplace fraud and employee disloyalty

Each case is different, which is why we take a bespoke approach to every investigation, ensuring the appropriate strategy is applied to meet the client’s needs and objectives.

Independent, Fair and Transparent

Choosing to involve an external investigator like SIASS not only enhances the objectivity of an investigation but also demonstrates a commitment to fairness and transparency. During our initial briefing, we can help determine whether some aspects of the investigation can be handled internally, while SIASS focuses on more sensitive elements – helping to keep costs manageable and maintaining a collaborative approach.

By involving a trusted third party, you provide reassurance to all stakeholders and improve the likelihood that any decisions taken will be respected – both internally and externally.

Protect Your Organisation from Risk

Incorrectly handled HR decisions can result in serious financial repercussions, reputational damage, and a loss of workforce trust. In several cases we’ve been involved in, our evidence enabled employers to proceed with dismissal based on solid facts – successfully avoiding the risks associated with unfair dismissal claims.

If your organisation is facing an HR challenge where further evidence is required, consider speaking with SIASS. We offer competitive rates, a professional and discreet service, and a proven track record of supporting HR departments across a wide range of sectors.

Get in touch today to find out more about how SIASS can support your workplace investigation needs.